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Take your training skills from good to great
Training, coaching, and developing your team takes time but it’s an investment that pays off with happier, more productive employees who will stick around longer. Set people up for success by providing a thorough training plan to ensure they get started on a positive note. Ongoing coaching empowers employees to become more effective, committed, and productive. Coaching is more than telling people what to do. It requires awareness, patience, and the ability to ask good questions to help people excel on the job.
- Keys to successfully onboard and train new team members
- Develop a training plan
- Identify and define clear job expectations
- Create a performance report
- Types of performance feedback
- Benefits of coaching and developing your team
- The 3 keys to a quality coaching conversation
- The biggest mistake leaders make when delivering feedback
- A 4-step formula for delivering effective feedback
- Address problem behaviors with confidence
- The importance of documenting both good and bad coaching conversations
Who should attend: Team Leads, Supervisors, Managers