Professional & Organizational Development

Dedicated to your Professional and Organizational Development

The success of Minnesota businesses is dependent on a highly-skilled, educated and productive workforce. Regulations, customer demands, quality requirements and global competition require all levels of the organization to perform at the top of their game. All businesses need to develop operational sophistication to predictably deliver quality products to customers – on time.


Leadership Academy is designed to provide leadership opportunity for career-focused individuals and refine skills which are applicable to their own unique environment. This year, Leadership Academy will explore the fundamentals of Leadership Foundations. Participants will discuss ways of growing in leadership capacity and personalize future goals. Each session offers hands on professional development, mentorship with community guest leaders, and goal identification that fits within personal leadership plans.

* This program can be customized and delivered at your business site.
Contact Heidi Braun for group rate options.

>> View the Leadership Academy course

Anoka-Ramsey Community College will hold a Leadership Academy Series – The Leader Within – Beginning in February 2021! The Leader Within academy builds on the Discover Your Potential academy. If you have taken the Discover Your Potential academy, build on the skills you have learned. Apply what you have learned and start coaching others for success. 

* This program can be customized and delivered at your business site.
Contact Heidi Braun for group rate options.

>> View the Leadership Academy Series – The Leader Within Course

Civil unrest: It’s been happening close to home and across the country over the last year. Carrying on as though nothing has happened is not helpful. Leaders and managers need to be tuned in to how employees are impacted by these events and be willing to have real dialogue with their teams. We’ll show you how to have those tough conversations. This training will focus on the use of Restorative Circles to build transformative teams.

>> View the Civil Unrest: How to have tough conversations at work Course

The Public Safety Leadership Training Program is designed for public safety and service leaders in fields such as law enforcement, emergency management, fire service, public health service, emergency medical services, environmental health and safety services, nonprofit organizations engaged in public safety and service, homeland security, and public administration to develop the essential leadership skills they will need to direct and manage public safety and service programs and teams. This certificate is designed to support mid- and senior- level leaders, including military service members and those planning to transition into civilian service.

>> View the Public Safety Leadership Training Program – Phase 1 Course

>> View the Public Safety Leadership Training Program – Phase 2 Course

This new realtime course series will teach the skills necessary to offer Realtime, CART Captioning, and/or Broadcast Captioning as a professional service.  Each class will focus on specific realtime principles AND each week new realtime evals will be provided.  There is always something new to learn while working on your realtime!  Curriculum was carefully designed by experts in the captioning field.  Earn up to 1.6 Continuing Education Units each course.

Reporters will earn a Certificate of Completion after each course completed and a Certificate of Proficiency-Literary upon passing three 5-minute literary realtime evaluations at 180 wpm with 97% realtime accuracy and a Certificate of Proficiency-Testimony upon passing three 5-minute testimony realtime evaluations at 200 wpm with 97% realtime accuracy.

>> View the Become a Successful CART Captioner and Broadcast Captioner Course

Learn to operate specialized electronic systems and equipment to become a 911 Telecommunication Professional and earn up to $19.25/hour.

Types of jobs I can get with this training

  • 911 Operator
  • Ambulance Dispatcher
  • Emergency Communication Dispatcher
  • Emergency Telecommunications Dispatcher

>> View the 911 Dispatch Operator Training course

The demand for pilots of unmanned aerial vehicles (UAV’s) or drones is growing rapidly.  Drones are in high demand for real estate, tower and utility inspection, storm damage assessment, public safety, disaster recovery, deliver, land mapping and film and television.

Anoka Technical College is proud to partner with Sky Eye Films to train pilots for these exciting careers.  This course details everything you will need to know to pass the Federal Aviation Administration (FAA) certification exam to operate a drone for commercial uses.

>> View the Drone Pilot Training (Virtual) course

Resources & Expertise to Meet Your Goals

Evolving technologies, global competition and economic pressure place new demands on business. Developing new strategies and improved competencies will help your business succeed.

Professional & Workforce Training Provides:

  • Consulting, assessment, research, planning and organizational development services
  • Training plan development
  • College credit that can be applied towards an academic diploma or certificate
  • Online training program design and development
  • Certifications, licenses and continuing education units (CEUs) across industries and trades

Grow your organization’s leaders from the inside out. Through classes and training designed for sustainable growth and results, we will help you achieve all the leadership and development goals for your business.

3 Days - Professional Recruiter Training

Three locations to choose from

New to recruiting or you just want to enhance your recruiting skills? Cygnus Recruiter Academy recruiter training can help you get to the next level.

Non-credit programs that lead to a job
Students served
Companies we work with
Training hours provided

Customized Courses:

We also offer many customized courses depending on demand. If you are looking for a course in the following areas, please fill out our waiting list form.

  • Assessments – 360, Leadership, DISC & More
  • Change Management
  • Coaching & Mentoring
  • Cross Generational Management
  • Customer Satisfaction & Service
  • Developing Emotional Intelligence
  • Effectiveness & Accountability
  • Harassment Awareness
  • HR Fundamentals
  • Interpersonal Communication
  • Intercultural & Leadership Development
  • LEAN
  • Negotiation Skills
  • Organizational Agility
  • Performance Feedback & Management
  • Presentation Skills
  • Project Management
  • Sustainable Leadership
  • Teamwork & Partnering
  • Time Management
  • Written & Verbal Communication