Professional & Organizational Development

Dedicated to your Professional and Organizational Development

The success of Minnesota businesses is dependent on a highly-skilled, educated and productive workforce. Regulations, customer demands, quality requirements and global competition require all levels of the organization to perform at the top of their game. All businesses need to develop operational sophistication to predictably deliver quality products to customers – on time.


This new realtime course series will teach the skills necessary to offer Realtime, CART Captioning, and/or Broadcast Captioning as a professional service.  Each class will focus on specific realtime principles AND each week new realtime evals will be provided.  There is always something new to learn while working on your realtime!  Curriculum was carefully designed by experts in the captioning field.  Earn up to 1.6 Continuing Education Units each course.

Reporters will earn a Certificate of Completion after each course completed and a Certificate of Proficiency-Literary upon passing three 5-minute literary realtime evaluations at 180 wpm with 97% realtime accuracy and a Certificate of Proficiency-Testimony upon passing three 5-minute testimony realtime evaluations at 200 wpm with 97% realtime accuracy.

>> View the Become a Successful CART Captioner and Broadcast Captioner Course

Leadership Academy is designed to provide leadership opportunity for career-focused individuals and refine skills which are applicable to their own unique environment. This year, Leadership Academy will explore the fundamentals of Leadership Foundations. Participants will discuss ways of growing in leadership capacity and personalize future goals. Each session offers hands on professional development, mentorship with community guest leaders, and goal identification that fits within personal leadership plans.

>> View the Leadership Academy course

Learn to operate specialized electronic systems and equipment to become a 911 Telecommunication Professional and earn up to $19.25/hour.

Types of jobs I can get with this training

  • 911 Operator
  • Ambulance Dispatcher
  • Emergency Communication Dispatcher
  • Emergency Telecommunications Dispatcher

>> View the 911 Dispatch Operator Training course

This session will dig in to the identification and prevention of sexual harassment as well as hostile working environment.

>> View the Identifying and Preventing Workplace Discrimination and Sexual Harassment course

Resources & Expertise to Meet Your Goals

Evolving technologies, global competition and economic pressure place new demands on business. Developing new strategies and improved competencies will help your business succeed.

Professional & Workforce Training Provides:

  • Consulting, assessment, research, planning and organizational development services
  • Training plan development
  • College credit that can be applied towards an academic diploma or certificate
  • Online training program design and development
  • Certifications, licenses and continuing education units (CEUs) across industries and trades

Grow your organization’s leaders from the inside out. Through classes and training designed for sustainable growth and results, we will help you achieve all the leadership and development goals for your business.

3 Days - Professional Recruiter Training

Three locations to choose from

New to recruiting or you just want to enhance your recruiting skills? Cygnus Recruiter Academy recruiter training can help you get to the next level.

Non-credit programs that lead to a job
Students served
Companies we work with
Training hours provided

Customized Courses:

We also offer many customized courses depending on demand. If you are looking for a course in the following areas, please fill out our waiting list form.

  • Assessments – 360, Leadership, DISC & More
  • Change Management
  • Coaching & Mentoring
  • Cross Generational Management
  • Customer Satisfaction & Service
  • Developing Emotional Intelligence
  • Effectiveness & Accountability
  • Harassment Awareness
  • HR Fundamentals
  • Interpersonal Communication
  • Intercultural & Leadership Development
  • LEAN
  • Negotiation Skills
  • Organizational Agility
  • Performance Feedback & Management
  • Presentation Skills
  • Project Management
  • Sustainable Leadership
  • Teamwork & Partnering
  • Time Management
  • Written & Verbal Communication